Our management services are comprehensive and innovative. Specific services can be expanded, contracted, or otherwise altered so that the management system put into effect can be tailor-made for your property. We always present the Board (Building owner) with multiple proposals and look for creative ways to address issues.

We take a proactive approach to ensure the proper operation of all building components. This is accomplished through regular on-site inspections along with the development of a comprehensive preventative maintenance program and working together with janitors, maintenance personnel, and vendors.

At CG Realty Group, we are property owners as well as managers. We manage each property as if it was our own. From keeping a close eye on a building's condition to nurturing a good relationship with tenants, we will look after your property with dedication. We treat every property individually with the extra attention that an owner would provide.

Residential Rental Management Services:

• Property Management
• Building Maintenance, Operations and Repairs
• Building Services
• Risk Management
• Knowledge and Experience
• Rules and Regulations Enforcement
• After Hours Emergencies and Complaints
• Frequency of Property Inspections
• Communications with Residents
• Contract Overrides
• Delinquency Procedures
• Parking Issues and Enforcement
• Operating Manual for the Property
• Management Fee Structure

Condo/HOA/Property Management:

• Inspection of Common Areas
• Oversee Maintenance of Common Areas
• Procurement of Qualified Competitive Bids for Board Approval
• Attend Four (4) Board Meetings & Annual Association Meeting
• Oversee Common Association Projects
• Negotiate Vendor Contracts
• Handle all Owner Communication
• 24-Hour Emergency Call Center
• Communicate with Board on all Association Matters
• Bid Out & Selection of Competitive Association Insurance
• Develop Proposed Association Budget
• Rules and Regulations
• Action Items Checklist
• Accounting Department
• Assessment Collection
• Monthly Reporting/Accounting
• Annual Budget
• Newly Formed Associations
• Supervisor
• Memberships

Commercial Property Management Services:

• Property Management
• Building Maintenance, Operations and Repairs
• Building Services
• Risk Management
• Knowledge and Experience
• Rules and Regulations Enforcement
• After Hours Emergencies and Complaints
• Frequency of Property Inspections
• Communications with Tenants
• Contract Overrides
• Delinquency Procedures
• Parking Issues and Enforcement
• Operating Manual for the Property
• Management Fee Structure

Administrative
Administrative services include:

• Processing or removal of insurance company recommendations, claims, or violations.
• Examination, review and approval of all bills relating to the operations, maintenance programs, as well as the completion of accurate cost data for operations.
• Preparation of annual budgets, preventive maintenance programs, as well as the completion of accurate cost data for operation.
• We will recommend and implement policies, rules and regulations, and other procedures for the proper management and operation of the property.
• We work directly with a bulk gas supplier so we can lock in a very competitive rate as gas prices continue to rise drastically year after year (this option is available to your Association or building based on volume).
• We have a property manager on call 24 hours per day, 7 days per week in case of an emergency.

Accounting
Cost/Budget Analysis:
We carefully prepare a comprehensive Operating Budget to fiscally guide the (Building owner) Association. We look to long term planning to help eliminate any surprises. We thoroughly analyze your current expenses and work to reduce your costs through use of our strong vendor relationships.

Collection of Monthly Assessments and Disbursements

1. Our Accounting Department accounts for all (Rents) assessments collected from individual unit owners and ensure that all extra charges (if any) and other variables are properly allocated to each owner (Renter).
2. Collection letters are sent to delinquent owners (Tenants), and are followed up with legal counsel if required.
3. Accounting and preparation of monthly financials is performed by our Accounting Department. The Board of Directors (Building owners) receives financial statements on a monthly basis, which includes accurate accounting of all collections of monthly income and indicates the status of all owners (Tenants).
4. All bills are carefully reviewed before payment. Payment is made against supporting vouchers which accompany the Monthly Statement.
5. We prepare an annual statement to show total receipts and disbursements.
6. Our Accounting Department also takes care of the preparation, supervision, and disbursement of building payroll.

Technology

Our web based property management/ accounting software allows us to provide clients with real-time, up-to-date reports on vacancy, lease expiration, rent roll, rent increases, delinquency, receivables, payables, budgeting, and income/ expense reports. We deliver accurate, timely reports so our clients are always informed.
Property owners and tenants can log into our management portal at: cg.managebuilding.com

Maintenance
Inspection - Maintenance and Supervision

• Maintenance inspections of all common areas for the purpose of repair or replacement are made on a regular basis.
• Inspections are made with the appropriate field experts or contractors (re-inspections of work completed).
• We have long-standing relationships with a large source of vendors that ensure quality work at a reasonable price.
• Where appropriate, we employ the services of an architect or engineer for a large scale or complicated project.
• All custodial personnel are communicated with regularly and are provided a calendar in accordance with this routine preventive work schedule.